This page gives an overview on the use of agent technology in Information Systems for Knowledge Management (KM).
Distribution of knowledge and processes
derived aspects: trust, responsibility, acknowledgement, usefulness, context dependency, …
Þ Distribution in KM is not only a question of physical space!
Typically, KM processes are 2nd order (i.e., omitted whenever possible)
KM processes are “wicked” (no “goal reached” condition, no a priori plan)
Multi-agents Þ distributed
–Weak definition of agency: autonomous, social ability, reactive, proactive
–Further aspects: “intelligent”, cognitive adequate, emotionally-enabled, mobile, …
–Methodologies: from agent-oriented analysis to agent-based implementation
(b) is especially well-suited to approach (a) challenges
–Agents not only reflect physical distribution but also derived aspects (situated).
•reflect (present) real world and (new) system and KM specific agents in the IT system
•model @ least goals, competencies, rights, obligations (Þ strengthen social aspects)
–Much to do: Methodology, agent properties, granularity, functionality, …
“KM”-like areas will adopt agent features for
even when the technology will not be JADE(-like).