Agent-mediated Knowledge Management

This page gives an overview on the use of agent technology in Information Systems for Knowledge Management (KM).

(a) Motivational Characteristics of Knowledge Management:

(b) Characteristics of Agents

AMKM claim (hope?):

(b) is especially well-suited to approach (a) challenges

Agents not only reflect physical distribution but also derived aspects (situated).

FRODO imperative:

reflect (present) real world and (new) system and KM specific agents in the IT system 

model @ least goals, competencies, rights, obligations (Þ strengthen social aspects)

Much to do: Methodology, agent properties, granularity, functionality, …

Conjecture: “KM”-like areas will adopt agent features for “situatedness”,
                     even when the technology will not be JADE(-like).