Using the CLOCKWORK knowledge-management tool at ELOTHERM: „Engineer (diagnosis/maintenance) reports“
ELOTHERM „Engineer Reports“ in heterogeneous formats: Excel tables, Word documents, notes, etc.
Since reporting guidelines are not enforced, there are variations in precision and detail
- Interactively develop a small set of forms capturing the required Engineer-Report content (cf. Step 1)
- Develop human-readable form annotations and indexes managed by CLOCKWORK tool (cf. Step 1)
- Introduce these forms at ELOTHERM together with the added-value of the discussion space (cf. Step 2)