Knowledge Management and Organizational Learning are emerging paradigms in industry
shorter product life cycles, lean organizational structures, concurrent engineering efforts, globally dispersed virtual enterprises, enterprise reengineering, ... ... make knowledge management an urgent need for enterprises
managers are biased towards non-technological issues, like human resource management, cultural aspects, organizational changes etc. ... ... which are crucial for KM, anyway
several IT communities recently „discovered“ the area: workflow systems, CSCW, expert systems, case-based reasoning, intranets, data mining, document management systems, ... ... are considered to be useful for KM
However, a commonly agreed-upon approach and methodology is still lacking.